Can I change my shipping address after placing an order?

At SportChek, we understand that sometimes shipping address changes are necessary after placing an order. To maintain prompt delivery and accuracy, we handle address updates carefully. This guide explains when and how you can update your shipping information effectively.

Timing for Address Changes

Address changes can be made only if your order has not yet entered processing or shipping stages. Once the order is packed or dispatched, updates are no longer possible to ensure shipment accuracy and timely delivery.

How to Request an Address Change

Contact our customer support immediately via phone, email, or live chat. Provide your order number and new shipping details. Our team will verify your request and update your address if the order status allows.

Important Considerations

Any delay in contacting us could prevent changes. Double-check your new address for accuracy to avoid delivery issues. For express or next-day delivery requests, notify our team as soon as possible.

Need More Help?

If you have questions or need assistance with changing your shipping address, our customer support is ready to help. Reach out through your preferred contact method for quick and friendly service.

Conclusion

Updating your shipping address post-order is possible only before processing begins. Promptly contact SportChek customer support with your order details to ensure timely corrections. We’re committed to getting your sports gear to you without delay.