Where is my order and how can I track it?

At SportChek, we understand how exciting it is to receive your sporting goods. You can easily track your order anytime through your SportChek account or by using the tracking number emailed once your package ships, keeping you informed about your shipment’s location and delivery status.

Using Your SportChek Account to Track Your Order

Log in to your SportChek account and navigate to the 'My Orders' section. Here, you’ll find detailed information on your order status, shipment progress, and estimated delivery dates to keep you fully updated.

Tracking via Email Notification

Once your order ships, SportChek sends a confirmation email containing your tracking number and a link to the carrier’s website. Use this to view real-time updates on your shipment’s location and delivery schedule.

What to Do if Your Package Hasn't Arrived

If your order is delayed or hasn’t arrived by the expected date, first check your tracking information. For further assistance, contact SportChek Customer Support via phone, email, or live chat for prompt resolution.

Requesting Express or Next-Day Delivery

SportChek offers express shipping options at checkout. Select express or next-day delivery if available for your location. Delivery fees vary, and availability depends on product and shipping destination.

Summary

Tracking your order via your SportChek account or shipment email keeps you informed on delivery status. Use carrier links for real-time updates, and contact Customer Support for any issues or delays. Choose express shipping at checkout for faster delivery options.